Privacy Policy for Sol Caravan
Last Updated: 01.01.2025
At Sol Caravan, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect certain types of personal information to provide and improve our services. The types of data we collect include:
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Personal Information: When you book a campervan or contact us, we may collect information such as your name, email address, phone number, address, and payment details.
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Usage Data: We collect data about your interactions with our website, including pages visited, the duration of your visit, and other usage information through cookies and similar technologies.
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Location Data: With your consent, we may collect location data to help provide location-based services (e.g., the nearest pick-up point).
2. How We Use Your Information
We use your data to provide, maintain, and improve our services. Specifically, we may use it to:
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Process bookings, payments, and customer inquiries.
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Send you important information regarding your bookings, such as confirmations and updates.
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Improve our website, marketing, and customer service by analyzing usage trends.
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Send promotional offers or updates about Sol Caravan, if you have opted into marketing communications.
3. How We Share Your Information
We only share your personal data when necessary to provide our services or comply with legal requirements. This includes:
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Service Providers: We may share your information with trusted third parties that assist in operating our website, processing payments, or providing customer support.
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Legal Compliance: We may disclose your information when required by law or to protect our rights, safety, and property.
4. Your Data Protection Rights
Under applicable privacy laws, you have certain rights related to your personal information, including:
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Access and Correction: You can request access to or correction of your personal data.
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Data Deletion: You may request that we delete your personal information, subject to legal obligations.
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Data Portability: You have the right to request a copy of your personal information in a structured, commonly used format.
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Marketing Opt-Out: You may opt out of marketing emails by following the unsubscribe link provided in each email.
To exercise these rights, please contact us at info@solcaravan.es.
5. Data Security
We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
6. Retention of Your Information
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it will be securely deleted.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to personalize your experience, remember your preferences, and help us understand how our website is used. You can manage or disable cookies through your browser settings; however, some features of our website may not function properly without them.
8. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy applies only to our website, so we encourage you to read the privacy policies of any external sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we will notify you of significant changes.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us:
Sol Caravan
Company name: Saldubamotor 2022 S.L.
Email: info@solcaravan.es
Address: Calle Carril de Guetara 22, Malaga 29004
Tel: +34622577391